Terms of Service
1. Introduction
These Terms of Service (“Terms”) govern your access to and use of the website www.quantummedia.me (the “Site”) and the marketing, branding, content, and related services offered by Quantum Media (“Quantum Media,” “we,” “us,” or “our”), a company based in Dubai, United Arab Emirates. By accessing the Site, submitting an enquiry, or engaging our services, you (“you,” “client,” or “user”) agree to be bound by these Terms. If you do not agree, please do not use the Site or our services.
2. Services
Quantum Media provides marketing and creative services, which may include but are not limited to: 360° marketing, brand strategy, campaign development, social media management, content marketing, digital advertising (PPC/SEO), web and UX design, video production, PR and media outreach, publishing (print and digital), email marketing, education marketing, and event management (“Services”).
Specific deliverables, timelines, fees, and scope for any engagement will be set out separately in a written proposal, quote, statement of work, or signed agreement between you and Quantum Media (“Engagement Terms”). Where these Terms conflict with any Engagement Terms you have separately agreed with us, the Engagement Terms take precedence for that engagement.
3. Use of the Site
You agree to use the Site only for lawful purposes and in a manner that does not infringe the rights of, or restrict or inhibit the use and enjoyment of the Site by, any third party. You must not attempt to gain unauthorised access to the Site, its servers, or any systems connected to it.
4. Enquiries and Communications
When you submit an enquiry through the Site’s contact form, you consent to Quantum Media contacting you by email, phone, or SMS/WhatsApp regarding your enquiry. If you separately opt in on the form:
You may receive transactional messages relating to your account, orders, or requested services (e.g. appointment reminders, order confirmations, account notifications).
You may receive marketing and promotional messages (e.g. special offers, discounts, new product updates).
Message frequency may vary and message/data rates may apply. You can opt out of messages at any time by replying STOP, or of the newsletter via the unsubscribe link in any newsletter email. See our Privacy Policy for how we handle your personal data, and our Cookie Policy for how we use cookies on the Site.
5. Intellectual Property
Unless otherwise agreed in writing, all content on the Site — including text, graphics, logos, images, videos, and design — is owned by or licensed to Quantum Media and is protected by applicable intellectual property laws. You may not copy, reproduce, distribute, or create derivative works from any part of the Site without our prior written consent.
Intellectual property rights in deliverables created for clients as part of a paid engagement are governed by the applicable Engagement Terms, which will typically set out when ownership transfers to the client (for example, on full payment).
6. Client Content
If you provide us with content, materials, trademarks, or brand assets to use in the course of a Service, you confirm that you own or have the necessary rights to that material and that its use by Quantum Media will not infringe any third party’s rights. You grant Quantum Media a licence to use such materials solely for the purpose of delivering the agreed Services.
7. Fees and Payment
Fees, invoicing schedules, and payment terms for Services are set out in the relevant proposal, quote, or Engagement Terms. Unless otherwise agreed, invoices are payable within the timeframe stated on the invoice. Late payment may result in suspension of ongoing work.
8. Third-Party Links
The Site may contain links to third-party websites or services that are not owned or controlled by Quantum Media. We are not responsible for the content, policies, or practices of any third-party sites.
9. Disclaimers
The Site and its content are provided on an “as is” and “as available” basis. While we take reasonable care to keep information on the Site accurate and up to date, we make no warranties, express or implied, as to the accuracy, completeness, or reliability of any content on the Site.
Marketing, advertising, and campaign results depend on many factors outside our control (including market conditions, third-party platform policies, and client-provided information), and we do not guarantee specific results from any Service unless expressly agreed in writing.
10. Limitation of Liability
To the fullest extent permitted by applicable law, Quantum Media shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of the Site or the Services. Our total liability arising from any engagement shall not exceed the fees paid by you for the Service giving rise to the claim, except where such limitation is not permitted by UAE law.
11. Indemnification
You agree to indemnify and hold Quantum Media harmless from any claims, losses, or damages arising from your breach of these Terms, your misuse of the Site, or your provision of materials that infringe third-party rights.
12. Governing Law and Jurisdiction
These Terms are governed by the laws of the United Arab Emirates. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the competent courts of Dubai, UAE, unless otherwise specified in a signed Engagement Terms document.
13. Changes to These Terms
We may update these Terms from time to time. The updated version will be posted on this page with a revised “Last updated” date. Continued use of the Site after changes are posted constitutes acceptance of the revised Terms.
14. Contact Us
If you have questions about these Terms, please contact us:
Email: co*****@**********ia.me
Phone: +971 (0)55 708 1551